Keep customers in the loop. Bring them back.
Text customers at every step of their order, chat with them, offer promo codes, and see what's working in Insights. Want campaigns too? Add the Engagement Hub.
Texts at every step.
Customers get a text when their order is placed, when your driver is on the way, when it's ready, when it's out for delivery, and when it's complete. Turn each one on or off and write it your way.
- New Order, Awaiting Pickup, Waiting for Drop-off
- Ready for Pickup, Out for Delivery, Completed
- Customers reply STOP to opt out
Promo codes that pay for themselves.
Create promo codes for new customers, slow days, or regulars, and see every redemption and how much was given away.
- Your own discounts
- Redemptions tracked
- See how much was given away
Know your numbers.
Insights shows revenue, orders, and new versus returning customers, so you can see what's growing and what needs attention.
- Revenue and order trends
- New vs returning customers
- Check it from any device
The Engagement Hub add-on.
Send email and text campaigns to new, active, and at-risk customers. The Engagement Hub is available as an add-on to LaunderPay.
- Campaigns by customer stage
- Email and text
- Available as an add-on
Everything else, built in.
No higher tiers to unlock. It all comes with LaunderPay at $70 a month per store.
What to look for in laundry marketing tools.
Here's what we tell owners to check before picking a system, and how LaunderPay answers each one.
Questions owners ask.
What texts do customers get?
You choose. LaunderPay can text customers when an order is placed, when a driver is on the way to pick up, when it is ready, when it is out for delivery, and when it is complete.
Can I change the text wording?
Yes. Turn each text on or off and edit the wording.
Can customers text back?
Yes. Two-way chat lets your team answer customers from LaunderPay.
Are promo codes and Insights included?
Yes. Promo codes and Insights are part of LaunderPay at $70 a month per store.
What is the Engagement Hub?
The Engagement Hub sends email and text campaigns to new, active, and at-risk customers. It is available as an add-on.
How do customers opt out of texts?
They reply STOP, and we stop texting them.
Laundry runs better here.
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